Lead Process Engineer

4 days ago


Reston, Virginia, United States CareFirst BlueCross BlueShield Full time
Purpose and Scope

The Lead Process Engineer will serve as a technical resource in complex process development, troubleshooting, and optimization initiatives. This role will lead the creation of baseline process maps, identify inefficiencies, and redesign processes to deliver superior customer experiences.

Key Responsibilities
  • Act as process owner and demonstrate tangible benefits and value of the process.
  • Lead collaboration with cross-functional teams to identify, analyze gaps, and document processes.
  • Lead the adoption, success, and maintenance of processes.
  • Evaluate metrics, identify, and implement improvement strategies.
  • Perform validation activities on existing and new processes.
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, or related fields.
  • 8 years of relevant process engineering experience or demonstrated ability to perform the functions at the required level.
  • Preferred Qualifications: 5 to 10+ years of progressively responsible experience in ITAM, technical development of Flexera Technopedia, Data Platform, and FlexeraOne database queries.
Preferred Qualifications
  • Ability to motivate others and foster a culture of continuous improvement and agile execution.
  • Ability to exercise independent judgment in methods, techniques, and evaluation criteria.
  • Knowledge of process improvement techniques, process mapping, and documentation techniques.
  • Ability to work with data and analytics.
Salary Range

$99,072 - $196,768

Salary Range Disclaimer: The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed.

About CareFirst BlueCross BlueShield

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.



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