Lead Process Engineer

1 month ago


Reston, Virginia, United States CareFirst BlueCross BlueShield Full time
Job Summary

CareFirst BlueCross BlueShield is seeking a highly skilled Lead Process Engineer to join our team. As a key member of our IT Service Management department, you will be responsible for leading process development, troubleshooting, and optimization initiatives.

Key Responsibilities
  • Lead process support and serve as a technical resource in complex process development, troubleshooting, and optimization initiatives.
  • Create baseline process maps, identify inefficiencies, and redesign processes to deliver superior customer experiences.
  • Collaborate with cross-functional teams to identify, analyze, and document processes.
  • Evaluate metrics, identify improvement strategies, and implement changes.
  • Perform validation activities on existing and new processes.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
  • 8 years of relevant process engineering experience or demonstrated ability to perform the functions at the required level.
  • Preferred qualifications include 5-10 years of experience in IT Asset Management and technical development of Flexera Technopedia, Data Platform, and FlexeraOne database queries.
What We Offer

CareFirst BlueCross BlueShield offers a comprehensive benefits package, various incentive programs, and 401k contribution programs. We are an Equal Opportunity employer and welcome applications from diverse candidates.

How to Apply

Please visit our website to apply for this exciting opportunity.


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