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Branch Manager III

2 months ago

Akron, Ohio, United States Civista Bank Full time
Job Summary

Civista Bank is seeking a highly skilled and experienced Branch Manager III to lead our Retail branch and drive business growth. As a key member of our team, you will be responsible for managing all aspects of the branch, including sales, customer relationships, and team development.

Key Responsibilities
  • Leadership and Team Development: Provide daily coaching, training, and performance evaluations to ensure exceptional customer service and meet branch goals.
  • Business Development: Proactively develop and maintain a portfolio of small business customers through on-site visits, networking, and community engagement.
  • Relationship Building: Deepen existing relationships with business owners and their associates, opening new accounts, securing deposits, and cross-selling to gain a full client relationship.
  • Collaboration and Referrals: Work with internal partners to ensure clients' specific needs are met, providing referrals to treasury management, merchant services, private banking, wealth, and other Bank partners.
  • Strategic Planning: Create and execute an annual strategic plan through analysis and critical thinking, adjusting to market conditions and trends to achieve monthly sales and operational goals.
  • Talent Acquisition and Management: Conduct interviewing and hiring of Retail branch team members in conjunction with the Assistant Branch Manager and Regional Manager.
  • Compliance and Regulatory Knowledge: Stay up-to-date on Bank products, services, and regulatory requirements.
Requirements
  • Education: High School diploma or equivalent required; Associate or Bachelor's Degree preferred.
  • Experience: Proven success in sales, business development, and team leadership; 4 years' experience in retail or branch banking environment.
  • Knowledge and Skills: Knowledge of regulatory requirements and compliance standards related to small business banking; ability to maintain strong partnerships with community and civic organizations.
Physical Requirements
  • Work Environment: Work involves eye strain due to constant use of computer screens, reading of reports, and so forth.
  • Concentration and Communication: Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions, and ability to read, hear, write, and communicate professionally both in person and via telephone.
  • Travel: Work involves some travel to attend meetings, training, and so forth.

Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates. This job description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.