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Field Service Engineer

2 months ago


Thousand Oaks, California, United States SCIEX Full time

For over five decades, SCIEX has been at the forefront of innovation in mass spectrometry and capillary electrophoresis technologies. Our solutions empower clients to swiftly address environmental challenges, gain insights into disease-related biomarkers, enhance patient care, expedite drug development, and ensure food safety. At SCIEX, you will discover a fulfilling position that amplifies your influence on global health and helps you achieve your professional aspirations.

SCIEX is part of Danaher’s Life Sciences division, where we collectively drive the advancement, creation, and distribution of solutions that protect and enhance human health.

Explore the Danaher Business System that makes our achievements possible.

Are you eager to be part of a dynamic, innovative, and customer-centric service team?

The SCIEX Field Service Engineer plays a crucial role in the installation, maintenance, and repair of SCIEX products at both internal and external customer locations, including key strategic accounts. This role requires independent problem-solving to address all assigned customer and technical challenges while mentoring and developing junior team members.

This position is part of the Field Technical Service team and is designed to be fully remote.

In this position, you will have the opportunity to:

  • Demonstrate expertise in high-quality installation, repair, and maintenance of mass spectrometers, HPLC, and/or capillary electrophoresis instruments, with a strong grasp of SCIEX or competitive products.
  • Conduct qualification services and customer training, ensuring satisfaction at strategic accounts.
  • Manage administrative responsibilities, including logging service activities, expense reporting, and inventory management.
The essential qualifications for this role include:
  • An Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering, or equivalent experience (e.g., Military Certificates in electronics or avionics).
  • A minimum of 1 year of experience with LCMS is required.
Travel, Motor Vehicle Record & Physical/Environmental Requirements:
  • Willingness to travel by vehicle or airplane - approximately 20% travel, including overnight stays within the designated territory.
  • A valid driver's license with a satisfactory driving record is essential.
  • Capability to lift, move, or carry equipment weighing up to 50 lbs, along with the physical ability to walk, climb, stand, carry materials, stoop, kneel, and bend.
It would be advantageous if you also have:
  • Experience in troubleshooting and following systematic problem-solving procedures.
  • Familiarity with electrical and electromechanical technologies, adhering to all necessary safety protocols.
SCIEX, a Danaher company, provides a comprehensive suite of competitive benefits that enhance our employees' lives. Our offerings, including healthcare programs and paid time off, contribute positively to life beyond work.

At SCIEX, we are committed to fostering a more sustainable workforce. We recognize the advantages of flexible, remote work arrangements for eligible positions and are dedicated to offering enriching career paths, regardless of the work setting. Additional details regarding remote work options will be shared during the interview process.

The salary range for this position is competitive and reflects our commitment to fair compensation. This role may also qualify for bonus/incentive pay, a company vehicle, and overtime.

We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, and a 401(k) plan for eligible employees.

At Danaher, we unite science, technology, and operational expertise to accelerate the real-world impact of tomorrow's innovations. We collaborate with clients globally to tackle their most complex challenges, crafting solutions that harness the power of science. Our international teams are pioneering advancements across Life Sciences, Diagnostics, Biotechnology, and beyond.

As a condition of employment, candidates are required to be fully vaccinated against COVID-19, subject to reasonable accommodations and applicable law.

Danaher Corporation and all its subsidiaries are committed to equal opportunity, embracing diversity and inclusion in our workforce. We value the unique perspectives that our associates, customers, and stakeholders bring to our organization.

We ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and access other employment benefits. Please reach out to us to request accommodations.