Electronics Field Service Engineer

3 weeks ago

Thousand Oaks, California, United States Thermo Fisher Scientific Full time

Job Summary

Thermo Fisher Scientific is seeking a highly skilled Electronics Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing on-site installations, servicing, and repairs of complex equipment and systems.

Key Responsibilities

  • Conduct on-site installations of sophisticated equipment and follow testing procedures to ensure proper working order
  • Conduct on-site scheduled planned maintenance visits
  • Successfully complete technical training, as required; identify and successfully complete specialist training based on microscopes in the region
  • Work informally with an applications engineer or attend an applications course to gain sophisticated knowledge
  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Complete and submit field service reports
  • Be able to perform Preventative Maintenance on assigned tools
  • Provide training for customers and users on system maintenance
  • Make yourself available to train and mentor new field service engineers
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation

Requirements

  • University degree in electronics, physics, engineering, computer science or similar field preferred
  • Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required
  • Experience operating O-scopes, digital voltmeter and logical problem solving
  • Excellent interpersonal communication, teamwork/building, time management, organizational, problem solving, conflict management and customer service skills
  • Ability to work under pressure, with a consistent record to make decisions with minimal direct supervision
  • Able to display a high level of confidentiality for both customer and Thermo Fisher Scientific
  • Must be willing to travel 25-50% of the time
  • Must possess a valid driver's license and passport and travel regionally and internationally as the need arises
  • May work at customer locations, in office environment to include cubicles and/or in laboratory environments
  • Must be able to secure entrance to US Government laboratories and facilities
  • Potentially pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)

Benefits

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

Equal Employment Opportunity

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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