Automotive Valet Specialist

2 weeks ago


Sacramento, California, United States The Niello Company Full time

Automotive Valet Specialist - The Niello Company

Location: Sacramento, CA

Service Overview: The primary responsibilities include the following, with additional tasks as assigned.

Key Responsibilities:

  • Thoroughly washes the exterior of vehicles, ensuring windows are clean and doorjambs are wiped down.
  • Vacuums the interiors to eliminate loose dirt and debris.
  • Utilizes steam-cleaning equipment and various cleaning agents to clean engines and engine compartments.
  • Conducts inspections for visible defects, including dents, scratches, and upholstery damage.
  • Employs appropriate safety measures when handling products requiring protection.
  • Fills vehicles with fuel as necessary.
  • Applies dressing to tires and tire wells for a polished appearance.
  • Immediately reports any safety concerns to management.
  • Disposes of garbage in designated areas.
  • Operates all tools and equipment safely and responsibly.
  • Assists Sales and Service Staff in relocating vehicles to maintain efficient operations.
  • Drives vehicles to other locations for dealer exchanges or vendor requests.
  • Picks up or delivers customers and their vehicles as required.
  • Utilizes the Volvo Valet application for managing loaner vehicle check-ins and check-outs.
  • Coordinates with the loaner car coordinator to plan daily pickups and deliveries.
  • Delivers loaner vehicles to clients as scheduled through the Volvo Valet app.
  • Completes factory training and testing successfully.
  • Engages with customers in a friendly and professional manner throughout the transaction.
  • Exhibits safe driving practices and adheres to all traffic regulations.
  • Conducts vehicle inspections with customers at the time of pickup or delivery.

Qualifications:

  • Effective communication skills.
  • Self-motivated with the ability to collaborate within a team.
  • Exceptional customer service and satisfaction skills.
  • Organized and proficient in computer usage.
  • Maintains a clean driving record.


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