Customer Service Representative

1 month ago

Lubbock, Texas, United States Chris Prather - State Farm Agent Full time
Job Description

As a State Farm team member for Chris Prather - State Farm Agent, you will play a key role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance. Your primary responsibilities will include establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused approach to educate customers about insurance options.

Key Responsibilities
  • Establish and maintain strong customer relationships to promote State Farm products and services.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Work collaboratively with the agent to establish and meet marketing goals, develop leads, and schedule appointments.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results and exceeding customer expectations.

Requirements
  • Interest in marketing and sales, with a focus on customer needs and preferences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to learn and adapt to new technologies and systems, with a focus on delivering exceptional customer service.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a focus on delivering results and exceeding customer expectations.

What We Offer
  • Competitive salary and benefits package, including 401(k) and paid time off.
  • Opportunities for professional growth and development, with a focus on delivering exceptional results and exceeding customer expectations.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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