Insurance Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative/ New Sales Representative to join our team at Horizon Insurance Group. As a key member of our team, you will be responsible for delivering exceptional customer service, providing product information, and resolving technical issues. Your primary goal will be to build strong relationships with our clients and drive new sales growth.
Key Responsibilities:
- Develop and maintain a deep understanding of our insurance products and services.
- Provide accurate and timely information to customers, addressing their queries and concerns.
- Identify and capitalize on opportunities to sell new insurance policies, focusing on homeowners and auto insurance.
- Collaborate with colleagues to ensure seamless customer experiences and resolve complex issues.
- Stay up-to-date with industry developments and regulatory requirements, applying this knowledge to enhance customer service and sales performance.
Requirements:
- Must hold a valid TN Property and Casualty License.
- Proven experience in customer service, sales, or related fields, with a strong track record of building rapport with clients.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Positive attitude, professional demeanor, and a commitment to delivering exceptional customer service.
About Us:
Horizon Insurance Group is an independent agency with a diverse portfolio of insurance companies. We pride ourselves on our ability to provide personalized service, tailoring our approach to meet the unique needs of each client. Our goal is to build long-term relationships with our customers, offering them the best possible insurance solutions and exceptional service.
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