Senior Solutions Consultant Leader, Major Accounts

2 weeks ago


Phoenix Arizona, United States Palo Alto Networks Full time
Position Overview

The Senior Solutions Consultant Leader is a modern interpretation of the conventional Sales Engineer Manager role, focusing on how we guide teams to effectively assist our clients in comprehending their environments, offering solution insights, and ensuring they realize the value of their investment with Palo Alto Networks.

As the Senior Solutions Consultant Leader, you will serve as the technical authority for your District Solutions Consulting team.

You will collaborate closely with the District Sales Manager and, alongside your team, cultivate relationships with clients to aid them in identifying and thwarting sophisticated cyber threats and breaches.

Our clients require direction on which applications to implement from our platform. Your expertise, guidance, and mentorship will empower your team to stay ahead of emerging cyber threats and maintain a proactive stance on prevention.

Your Responsibilities

As the technical leader for your designated territory, you will mentor and develop your team to devise innovative technical solutions that safeguard clients' critical business objectives and enhance the value of their investment with Palo Alto Networks.

You will advocate for our industry leadership in on-premises, cloud, and security operations services, positioning Palo Alto Networks as the preferred cybersecurity partner for your clients.

Additionally, you will foster talent within your team and provide constructive feedback to the product management team regarding new feature requests and product enhancements based on insights gained from client interactions.

Your team will play a pivotal role in formulating technical solutions that secure a client's essential business objectives and ensure they derive maximum value from their investment with Palo Alto Networks.

Your Impact

- Recruit and onboard new Solutions Consultants within the territory, selecting top-tier talent in the industry.
- Responsible for training, mentoring, and evaluating team members, ensuring they remain engaged and successful in their careers.
- Support the field Solutions Consultant team in complex evaluations, problem-solving, and challenging client environments.
- Lead and coach the team on effective technical validation efforts based on best practices to secure technical wins in assigned opportunities.
- Define, create, and monitor individual development plans for your team.
- Collaborate closely with Professional Services, Customer Success, and Specialist teams to ensure comprehensive customer implementation and adoption of solutions.
- Provide effective technical leadership in client interactions, sharing security trends and best practices employed by other clients to actively participate in the sales process.
- Drive Palo Alto Networks Platformization initiatives within your accounts.
- Work in tandem with the Domain Specialist Manager to ensure optimal resource utilization and align necessary resources to the projects you oversee.
- Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise.
- Build and maintain relationships with key clients to solidify reference accounts and assist account teams in defining strategies to drive additional business.
- Present to clients as our expert in your area at all levels within the client hierarchy, from technician to CIO.
- Discuss competitor products in the marketplace and position ours as the superior alternative.
- Collaborate with Product Management, Technical Marketing, and R&D to develop requirements and product features for our large clients and provide feedback based on client insights.
- Expect 50-75% travel within the region.

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