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Intern, Operations and Customer Support

2 months ago

Atlanta, Georgia, United States Delta Air Lines Full time
Intern, Operations and Customer Support

Overview:
Delta Air Lines is seeking dedicated interns for our Operations & Customer Support division. This role is designed for students who are ready to engage in a dynamic work environment and contribute to our mission of delivering exceptional service.

Key Responsibilities:
As an intern, you will be integrated into one of our operational teams, playing a crucial role in supporting Delta's continuous operations. You will have the opportunity to work alongside industry professionals, utilizing data analytics to address and resolve operational challenges.

Team Assignments:
Your internship may involve working with one of the following teams:
  • Load Management Team: Focus on aircraft weight and balance, fuel allocation, and adherence to operational standards. You will assist in streamlining processes to enhance efficiency for our frontline staff.
  • Fuel Optimization Team: Engage in developing strategies and tools for managing our substantial fuel consumption. Your role will include analyzing data to improve fuel loads, optimize flight paths, and enhance forecasting accuracy.

Qualifications:
We are looking for undergraduate students pursuing a degree in fields such as Computer Science, Analytics, Economics, Industrial Engineering, or Aviation Management. Candidates should be:
  • Available for multiple work terms.
  • Enrolled in an educational institution throughout the internship.
  • Eager to learn and adapt to new challenges.
  • Team-oriented, with strong communication and organizational skills.
  • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.

Preferred Qualifications:
Successful candidates may have experience with tools such as SQL, SAS, Python, R, and Tableau. Familiarity with airline operations and a passion for the aviation industry will be advantageous.

Delta Air Lines is committed to fostering an inclusive workplace and encourages individuals from diverse backgrounds to apply.