Patient Access Coordinator I/II
2 weeks ago
Job Overview
Company: Kern Medical
About Us: Since its inception in 1867, Kern Medical has served as a cornerstone of healthcare in the community. As a comprehensive acute care teaching facility with 222 beds, we provide specialized trauma care services that are unparalleled in the area. Our institution encompasses a broad spectrum of primary, specialty, and multi-specialty services, including high-risk pregnancy management, integrated psychiatric care, and an expanding network of outpatient clinics. Annually, we cater to approximately 15,500 inpatients and 125,000 clinic patients, reflecting our commitment to attracting exceptional talent to deliver outstanding patient care.
Position: Patient Access Coordinator I/II - Temporary - Emergency Room Admissions - Shift
Role Summary:
In the capacity of a Patient Access Coordinator, your primary responsibilities will include facilitating patient access, overseeing registration processes, managing admissions, and providing financial guidance. Key tasks involve patient registration, verifying insurance details, offering financial counseling, and assessing patients for alternative funding opportunities. A solid understanding of hospital operations and the importance of patient and insurance information is essential.
Key Characteristics:
The Patient Access Coordinator I is an introductory role within the series, focusing on tasks related to registration, financial counseling, or similar functions. Candidates are expected to develop specific expertise in the domain. Progression to Patient Access Coordinator II is contingent upon performance and endorsement.
Core Responsibilities:
- Schedule patient appointments efficiently
- Execute patient registration and insurance verification processes
- Input patient information into the hospital's database
- Evaluate and collect patient financial obligations
- Educate patients regarding payment policies
- Determine eligibility for state-funded assistance programs
Additional Responsibilities:
- Support patients in accessing funding resources
- Collaborate with revenue cycle management teams
- Maintain accurate financial records
- Address patient inquiries and resolve issues
Qualifications:
Level I: High School diploma coupled with six months of experience in patient access
Level II: High School diploma along with one year of experience in patient access
Knowledge Requirements: Familiarity with state and federal funding programs, billing protocols, and medical terminology
Skills Required: Effective communication, policy application, computer proficiency, relationship building, and the ability to thrive in a dynamic environment
Additional Information:
A background check may be necessary. All personnel are classified as 'Disaster Service Workers'.
If driving is required, possession of a valid California Driver's License is essential.
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