Field Service Technician
1 month ago
Atlantic Tomorrows Office is a leading distributor of Copier and high-end Production Equipment. We are expanding our Service Division and seeking a motivated Field Service Technician to join our team.
- Diagnose, repair, and maintain equipment at customer sites
- Manage and maintain a parts inventory via handheld device
- Receive, prioritize, and close service calls via handheld device
- Assist with equipment installations as needed
- Stay up-to-date with new technology through manufacturer's classes and online training
- Communicate equipment problems and solutions to fellow technicians
- Project a positive company image through proper attire, exceptional communication skills, and personal grooming
- High school diploma or equivalent; or industry-related experience and/or training; or equivalent combination of education and experience
- Computer literate and basic knowledge of networking
- Electronic and mechanical experience/aptitude
- Experience working on digital copiers and/or laser printers (Konica Minolta, HP experience is a plus)
- Valid driver's license with an excellent driving record and reliable transportation
- Professional appearance and manner skills
- Customer service oriented
- Excellent communication skills
- Able to work independently, under pressure at customer sites, and to accept direction on given assignments
- Able to handle and solve new challenges, demonstrate initiative, and a willingness to learn
- Team player, reliable, punctual, and possessing a positive attitude
- Driving knowledge of Westchester County and The Bronx
Benefits
- Competitive Salary (based on experience)
- Cell Phone
- Mileage Reimbursement
- Paid Holiday, Vacation, and Sick Time
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