Field Service Technician

1 month ago


Tarrytown, New York, United States Facsimile Communication Industries, Inc Full time
Job Description

Atlantic Tomorrows Office is a leading distributor of Copier and high-end Production Equipment. We are expanding our Service Division and seeking a motivated Field Service Technician to join our team.

  • Diagnose, repair, and maintain equipment at customer sites
  • Manage and maintain a parts inventory via handheld device
  • Receive, prioritize, and close service calls via handheld device
  • Assist with equipment installations as needed
  • Stay up-to-date with new technology through manufacturer's classes and online training
  • Communicate equipment problems and solutions to fellow technicians
  • Project a positive company image through proper attire, exceptional communication skills, and personal grooming
  • High school diploma or equivalent; or industry-related experience and/or training; or equivalent combination of education and experience
  • Computer literate and basic knowledge of networking
  • Electronic and mechanical experience/aptitude
  • Experience working on digital copiers and/or laser printers (Konica Minolta, HP experience is a plus)
  • Valid driver's license with an excellent driving record and reliable transportation
  • Professional appearance and manner skills
  • Customer service oriented
  • Excellent communication skills
  • Able to work independently, under pressure at customer sites, and to accept direction on given assignments
  • Able to handle and solve new challenges, demonstrate initiative, and a willingness to learn
  • Team player, reliable, punctual, and possessing a positive attitude
  • Driving knowledge of Westchester County and The Bronx

Benefits

  • Competitive Salary (based on experience)
  • Cell Phone
  • Mileage Reimbursement
  • Paid Holiday, Vacation, and Sick Time

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