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Eyewear Sales Consultant

2 months ago

Pensacola, Florida, United States West Florida Medical Center Clinic PA Full time
Job Overview

POSITION SUMMARY

The Eyewear Sales Consultant is tasked with providing exceptional service in the dispensing of optical products, including glasses, contact lenses, and other vision aids. This role involves interpreting prescriptions from eye care professionals and assisting clients in selecting the most suitable eyewear options.

KEY RESPONSIBILITIES

  • Interpret and fulfill eyeglass prescriptions, ensuring proper fitting and adaptation of lenses and frames based on individual visual needs.
  • Utilize lensometers or lens analyzers to determine current lens prescriptions when required.
  • Advise clients on appropriate lenses, coatings, and frames tailored to their preferences and requirements.
  • Guide clients in frame selection, considering style, color, and compatibility with facial features and optical prescriptions.
  • Conduct precise measurements, including bridge size, eye size, temple length, and optical centers, using specialized tools.
  • Prepare detailed work orders for lens grinding and eyewear fabrication.
  • Adjust and fit eyewear frames to ensure optimal comfort and appearance.
  • Educate clients on the proper use and maintenance of eyewear and low vision aids.
  • Perform repairs on damaged eyewear as needed.
  • Process sales transactions and collect payments efficiently.
  • Assist in inventory management and control.
  • Maintain accurate records of optical charges and reconcile daily transactions.
  • Ensure the Optical Shop displays are visually appealing and well-maintained.
  • Support contact lens sales and fittings as required.
  • Collaborate with licensed opticians and optometrists under their supervision.

CORPORATE CULTURE RESPONSIBILITIES

  • Adhere to established company policies and procedures.
  • Participate in mandatory training sessions.
  • Embrace the organization's core values and mission.
  • Perform additional duties as assigned with a positive attitude.

EDUCATION AND EXPERIENCE

  • A high school diploma or GED is required.
  • Maintain any necessary certifications or licenses.

SKILLS AND QUALIFICATIONS

  • Strong customer service and interpersonal skills with a keen attention to detail.
  • Ability to work collaboratively with colleagues across various levels of the organization.
  • Proficient in computer applications, including MS Office, and quick to learn new software.
  • Knowledge of optical instruments and tools for measuring and fitting eyewear.
  • Effective communication skills in English, both written and verbal.
  • Ability to engage with a diverse clientele.
  • Exhibit professionalism and respect for patient confidentiality.

PHYSICAL AND EMOTIONAL REQUIREMENTS

  • Ability to lift and carry light loads.
  • Frequent use of hands for detailed tasks.
  • Capacity to remain focused and calm in a busy environment.

WORK ENVIRONMENT

  • Engagement with clients and staff throughout the day.
  • Flexibility to work extended hours as needed.