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Client Support Specialist
2 months ago
As a Customer Service Representative at Hearth & Home Technologies, you will play a vital role in ensuring customer satisfaction through effective scheduling and service management.
Key Responsibilities- Scheduling Services: Coordinate installations and service appointments tailored to the needs of builders and homeowners.
- Service Management: Organize fireplace startups and manage warranty and service calls efficiently.
- Customer Interaction: Address rescheduling requests and warranty claims promptly, maintaining a high standard of customer service.
The ideal candidate will possess strong communication skills and a commitment to providing exceptional service to our clients.