Client Support Specialist

2 weeks ago


Cary, North Carolina, United States Dude Solutions Full time
Client Support Specialist

We are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Dude Solutions. As a key member of our support team, you will be responsible for providing exceptional support to our clients through various communication channels.

Key Responsibilities:
  • Technical Support: Assist clients with technical issues by developing troubleshooting procedures and providing timely resolutions.
  • Client Communication: Respond promptly to client inquiries and deliver outstanding support via phone, email, and chat.
  • Collaboration: Work collaboratively with internal teams to ensure client satisfaction and retention.
  • Professional Development: Continuously strive to enhance product knowledge and expertise to provide exceptional support.
Requirements:
  • Education: Bachelor's degree or 2+ years of client service experience.
  • Technical Skills: Basic knowledge of web browsers and MS Office applications.
  • Soft Skills: High energy, strong work ethic, and client-focused approach.
  • Communication Skills: Excellent communication and problem-solving skills.
Qualifications:
  • Detail Oriented: Ensure tasks are completed with attention to detail.
  • Enthusiastic: Demonstrate keen interest and eagerness.
  • Team Player: Collaborate effectively in group settings.
  • Thought Provoking: Stimulate deep thinking among peers.
Education:
  • Preferred Education: Associate's (AA or AS) or higher degree.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.



  • Cary, North Carolina, United States Truist Financial Corporation Full time

    Position Overview:The Wealth Support Specialist I role is integral to providing exceptional service to our clients and advisors. This position focuses on supporting a team of Wealth advisors, ensuring that high net-worth clients receive timely and effective assistance.Key Responsibilities:Manage and prioritize operational requests from clients and advisors,...


  • Cary, North Carolina, United States Truist Full time

    {"title": "Commercial Client Specialist II", "description": "Job SummaryWe are seeking a highly skilled Commercial Client Specialist II to join our team at Truist. In this role, you will provide exceptional client service and support to our commercial clients, ensuring their needs are met and exceeded.Key ResponsibilitiesAssist Relationship Managers in...


  • Cary, North Carolina, United States Guidant Financial Full time

    About Guidant FinancialGuidant Financial is a growing and stable company that offers innovative funding solutions and technology to help entrepreneurs start and grow their small businesses.We're committed to empowering our employees to make an impact on our clients and their careers, while fostering a culture of adaptability, connection, and excellence.The...


  • Cary, North Carolina, United States Truist Full time

    Job SummaryWe are seeking a highly skilled Commercial Client Specialist II to join our team at Truist. This role will provide exceptional client service and support to our commercial clients, ensuring timely and accurate resolution of their needs and requests.Key ResponsibilitiesAssist Relationship Managers in providing sales support, including pipeline...


  • Cary, North Carolina, United States Truist Financial Corporation Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Wealth Support Specialist to join our team at Truist Financial Corporation. As a key member of our Wealth Support team, you will play a critical role in providing exceptional client service and support to our advisors and clients.Key Responsibilities:Triage and delegate client and advisor...


  • Cary, North Carolina, United States Truist Financial Corporation Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Wealth Support Specialist to join our team at Truist Financial Corporation. As a key member of our Wealth Support team, you will play a critical role in providing exceptional client service and support to our advisors and clients.Key Responsibilities:Triage and delegate client and advisor...


  • Cary, North Carolina, United States Truist Financial Corporation Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Wealth Support Specialist to join our team at Truist Financial Corporation. As a key member of our Wealth Management group, you will play a critical role in providing exceptional client service and support to our advisors and clients.Key ResponsibilitiesTriage and delegate client and advisor...

  • Technical Specialist

    2 weeks ago


    Cary, North Carolina, United States HCL Technologies Full time

    Job DescriptionAs a Technical Specialist at HCL Technologies, you will play a crucial role in providing top-notch support to our clients. Your primary responsibilities will include:Key ResponsibilitiesProviding timely and effective support for on-call escalations, conducting thorough root cause analysis to resolve issues efficiently.Independently resolving...


  • Cary, North Carolina, United States School of Government Services, Inc Full time

    About the RoleThe School of Government Services, Inc. is seeking a highly organized and detail-oriented Operations Support Specialist to join our team. As a key member of our operations team, you will provide essential support to our faculty, staff, and external clients, ensuring the smooth execution of daily tasks, projects, and initiatives.Key...


  • Cary, North Carolina, United States Tata Consultancy Services Full time

    Key ResponsibilitiesWe are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to our clients on Oracle ERP applications, specifically in the areas of Order to Cash and Inventory.RequirementsMinimum 8+ years...


  • Cary, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Position OverviewThe Clinical Support Specialist provides appropriate secretarial support to...


  • Cary, North Carolina, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of healthcare services in Wake County.With a mission to improve the health and well-being of our community, we are committed to delivering exceptional and compassionate care.For more information, visit our website.EOEPosition Information:The Medical Support...


  • Cary, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Job SummaryThe Clinical Support Specialist provides appropriate secretarial support to...

  • IT Support Specialist

    3 weeks ago


    Cary, North Carolina, United States Accreditation Commission for Health Care (ACHC) Full time

    Job Title: IT End User Support SpecialistAccreditation Commission for Health Care (ACHC) is seeking a skilled IT End User Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support and assistance to our employees with hardware and software setup, support, and troubleshooting.Key...


  • Cary, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Position OverviewThe Clinical Support Specialist provides appropriate support to...


  • Cary, North Carolina, United States Eurofins USA Environment Testing Full time

    Job Title: Client Relationship SpecialistAt Eurofins USA Environment Testing, we are seeking a highly skilled Client Relationship Specialist to join our team. As a key member of our organization, you will be responsible for facilitating day-to-day communication between our clients and our laboratories, ensuring exceptional client experience, and performing...

  • IT Support Specialist

    4 weeks ago


    Cary, North Carolina, United States Accreditation Commission for Health Care (ACHC) Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Accreditation Commission for Health Care (ACHC). As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key...


  • Cary, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit our website.Job SummaryThe Clinical Support Specialist provides...


  • Cary, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Job SummaryThe Clinical Support Specialist provides exceptional support to patients,...


  • Cary, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Job SummaryThe Clinical Support Specialist provides exceptional support to patients,...