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Director, Managed IT Services Leader

1 month ago

Los Angeles, California, United States RSM US LLP Full time

Job Summary

We are seeking a highly skilled Director, Managed IT Services to accelerate the growth of Technology Services into new and existing mid-market RSM clients in the areas of Managed IT Services, Cloud, and Infrastructure (MCI).

The ideal candidate will be responsible for delivering MCI Managed IT Services in the US West Region, supervising advising engagements and teams, providing ongoing guidance (CIO/CTO) to strategic clients, and leading the acquisition of new business.

This role requires a strong understanding of Managed IT Services, Cloud, Microsoft, and Infrastructure, as well as excellent project management, communication, and presentation skills.

Key Responsibilities

  • Focus on the growth of the MCI Managed IT Services business in the US West Region, primarily California, with opportunistic coverage in Arizona, Nevada, Oregon, Washington, Alaska, and Hawaii.
  • Act as a trusted advisor and engagement leader to our clients and collaborate with RSM Managed IT Services team members to ensure quality service delivery of Managed IT Service engagements.
  • Serve in a functional or relationship lead capacity for strategic MCI clients in the West Region. Bring the best of RSM by understanding our client's business and challenges.
  • Lead client discovery sessions, including conducting interviews, surveys, workshops, and analysis, to identify client needs, challenges, and opportunities in the areas of managed services, Cloud, cyber security, and infrastructure.
  • Collaborate with MCI team members to position and sell various consulting engagements that range from IT Infrastructure/Cloud Assessments, CIO/CTO Advisory, and other professional services implementations.
  • Collaborate with other RSM Line of business (Tax, Audit), consulting service lined, industry, and market leadership on go to market strategies to drive west region market growth and establish long-term client relationships.
  • Provide mentorship and coaching (talent management) for West Region MCI staff. This includes goal setting and ongoing performance management.
  • Create and deliver thought leadership on salient technology topics through web content, webinars, and conference speaking opportunities.
  • Contribute to overall growth and development of MCI, by participating in strategic planning, business development, and marketing activities.

Qualifications

  • Based in Los Angeles or Orange County, CA areas.
  • Significant experience selling and delivering Technology Services in the US West Region.
  • Bachelor's degree or equivalent in business, IT, or related field.
  • At least 15 years of experience in strategic consulting, IT management, or IT service delivery.
  • Demonstrated expertise in Managed IT Services, Cloud, Microsoft, and Infrastructure.
  • Strong project management, communication, and presentation skills.
  • Ability to lead and motivate teams, and work effectively with clients and stakeholders.
  • Significant experience in at least (1) industry listed above.
  • 25% travel required.

About RSM

RSM is a leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

We offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.