National Customer Service Leader

2 weeks ago


Los Angeles, California, United States Ipro Networks Pte. Ltd. Full time

Job Title: National Customer Service Manager
Position Type: Full-time and Onsite
Key Responsibilities:

  • Leadership & Management: Establish and lead the customer service team to handle incoming inquiries.
  • Technical Expertise: Utilize knowledge in refrigeration and cooking equipment to provide expert guidance and support.
  • Customer Service: Handle escalated customer service inquiries and ensure timely resolution of issues.
  • Collaboration & Reporting: Generate detailed service reports and collaborate with the engineering team to address equipment issues.
Job Requirements:
  • Qualifications: 2-3 years of experience in the food service refrigeration field.
  • Knowledge of refrigeration and cooking equipment.
  • EPA certification or equivalent licenses.
About Us:
We are a global leader in talent acquisition and HR solutions, committed to delivering unparalleled service to clients and fostering employee growth.

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