Retail Customer Service Representative

1 month ago


San Antonio, Texas, United States Sam's Club Full time
Job Summary:

We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

* Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner
* Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas
* Operate a cash register, process transactions, and handle customer payments accurately and efficiently
* Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and customer service goals
* Collaborate with colleagues to achieve sales and customer service objectives, and provide support as needed

Requirements:

* High school diploma or equivalent required
* Previous retail or customer service experience preferred
* Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
* Strong communication and interpersonal skills, with the ability to work effectively with colleagues and members
* Ability to lift up to 25 pounds and stand for long periods of time

What We Offer:

* Competitive hourly wage and performance-based bonus opportunities
* Opportunities for career advancement and professional growth
* Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans
* Paid time off and holidays, including vacation, sick leave, and bereavement leave

Why Join Our Team?

At Sam's Club, we are committed to providing a positive and inclusive work environment that supports the growth and development of our associates. We offer a range of benefits and opportunities for career advancement, and we are dedicated to making a difference in the lives of our members and associates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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