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Store Manager in Training Position

2 months ago

Buffalo, New York, United States Insomnia Cookies Full time
Store Manager in Training Opportunity

At Insomnia Cookies, we're seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our store operations team, you'll play a vital role in ensuring the success of our Buffalo store located at 1300 Sweet Home Rd, Amherst, NY.

Key Responsibilities:
  • Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present.
  • Supervise, train, and coach 2-5 team members engaged in both cookie sales and customer deliveries.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires in the manager's absence.
  • Support Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards.
  • Upselling and overall customer service excellence.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.

We offer a competitive compensation package, including a pay rate of $20.00/hr, eligibility for an end-of-period store bonus, excellent comprehensive benefits, a $25.00 monthly cellphone stipend, pet insurance, and 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.

As a Store Manager in Training, you'll have the opportunity to work in a fun and exciting team environment, with a rapidly growing and reputable company. If you're passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply for this exciting opportunity.