Teller Customer Support Specialist
4 days ago
We are excited to announce an opportunity for a talented and motivated individual to join our team as a Teller/Member Service Representative
About the RoleThis is a unique chance to start a fulfilling career in finance and make a real difference in the lives of our members.
As a Teller/Member Service Representative, you will play a critical role in delivering outstanding service and support to our members, helping them achieve their financial goals and overcome challenges.
Key Responsibilities:
- Respond to member inquiries and provide accurate and timely solutions
- Open new accounts and assist with loan applications, ensuring smooth and efficient processing
- Offer expert advice on our products and services, tailoring recommendations to meet individual member needs
- Resolving transaction issues promptly and professionally, using problem-solving skills to find effective solutions
- Accurately document and update member records, maintaining confidentiality and discretion at all times
Qualifications and Skills:
- Prior experience in customer-facing roles, preferably in finance or a related industry
- Excellent communication and interpersonal skills, with a strong ability to build rapport with diverse individuals
- Ability to multitask, prioritize tasks, and work effectively under pressure
- A positive attitude and professional demeanor, with a commitment to providing exceptional customer service
What We Offer:
- An estimated annual salary of $42,500, depending on experience and location
- A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings plan and paid time off
- Regular training and development opportunities to enhance your skills and knowledge, aligning with our credit union's values and objectives
About Us:
United Equity Credit Union is a cooperative financial institution, owned and controlled by our members. We are dedicated to empowering our members to achieve financial stability and prosperity, while fostering a culture of inclusivity, respect, and community involvement.
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