English and Spanish Language Support Specialist
6 days ago
We are seeking a highly motivated and detail-oriented English and Spanish Language Support Specialist to join our growing team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers in both English and Spanish.
Duties and Responsibilities:
- Respond to customer inquiries via phone, email, or chat in English and Spanish
- Troubleshoot and resolve product issues and concerns in a timely manner
- Provide accurate and detailed product information to customers
- Document and update customer records based on interactions
- Collaborate with internal teams to ensure seamless customer experiences
Requirements:
- Previous experience in customer service, sales, or related fields
- Bilingual skills in English and Spanish (written and verbal)
- Ability to multitask and prioritize tasks effectively
- Excellent communication and problem-solving skills
- A positive and professional attitude
Compensation:
$52,000 - $70,000 per year, depending on experience
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