Rental Services Expert
3 days ago
Company Overview: As a leading provider of rental services, Enterprise is committed to delivering exceptional customer experiences. Our team is dedicated to providing high-quality vehicles and top-notch service to our customers.
">Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Appleton Airport. This role involves managing incoming calls, providing information and resolution to customers, and assisting with callback management.
">Key Responsibilities:
- Taking incoming calls from customers to provide rate quotes, answer questions, and resolve issues
- Managing outgoing calls for callback management and A/Rs (accounts receivable)
- Providing high-level customer service by assisting customers and assessing their rental needs
- Offering directions and assistance to customers
What You'll Need:
- A passion for delivering exceptional customer service
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
Compensation and Benefits:
- An estimated salary of $40,000 - $60,000 per year, depending on experience
- A comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Opportunities for career growth and advancement
About Us: Enterprise Rent-A-Car is a leader in the car rental industry, with a reputation for quality and customer satisfaction. We operate over 7,500 locations across the globe and have a diverse workforce of over 90,000 employees.
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