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Customer Service Representative Airport Support

3 weeks ago

Appleton, Wisconsin, United States Enterprise Full time

Job Overview

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Enterprise. As a key member of our airport support team, you will be responsible for providing exceptional customer service to our clients.

About the Role

This is a full-time opportunity that requires excellent communication and problem-solving skills. You will work closely with our customers to understand their needs and provide personalized solutions.

Key Responsibilities

  • Provide high-level customer service by assisting customers and assessing their rental needs
  • Manage incoming calls for reservations, rate quotes, and questions
  • Provide information and resolution for customers
  • Manage outgoing calls for callback management and miscellaneous tasks

Requirements

To be successful in this role, you will need:

  • A strong understanding of customer service principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Basic computer skills and proficiency in software applications

Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including health insurance, paid time off, and opportunities for career growth and development.