Appleton Airport Front Desk Representative

3 weeks ago


Appleton, Wisconsin, United States Enterprise Full time

Enterprise: A Leader in Rental Services

We are proud to be one of the largest and most successful car rental companies in the world, with a presence in over 100 countries. Our commitment to customer satisfaction and innovative technology has enabled us to build a loyal customer base and a strong reputation in the industry.

About the Job

We are currently seeking a skilled and customer-focused individual to join our team as a Customer Service Representative at Appleton Airport. This role involves providing exceptional customer service, managing incoming calls, and assisting with callback management.

Responsibilities:

  • Manage incoming calls from customers to provide rate quotes, answer questions, and resolve issues
  • Assist customers with their rental needs and provide directions and assistance
  • Provide high-level customer service and resolve any issues that may arise

Requirements:

  • A minimum of 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

Benefits:

  • An estimated salary of $45,000 - $65,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for career growth and advancement


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