Key Payroll Professional
3 weeks ago
We are seeking a Key Payroll Professional to join our dynamic Implementation team at ADP, Inc.
Job Summary
The successful candidate will be responsible for ensuring the quality implementation and setup of ADP's WFN implementation methodology. This includes analyzing and configuring client Payroll requirements, conducting training, testing, and validation with clients, and overseeing various accounts from project initiation to completion.
About ADP, Inc.
ADP is a leading provider of human capital management solutions. We help organizations like yours build a better workforce and drive business success. Our solutions include payroll, HR, time and attendance, and benefits administration.
What You'll Do:
- Ensure Quality Implementation: Be responsible for the quality implementation and setup of ADP's WFN implementation methodology.
- Assess and Configure Needs: Analyze, configure, and understand the client's Payroll requirements to properly set up the client's WFN environment.
- Train, Test, and Validate: Conduct training, testing, and validation with the client before participating in the first go-live.
- Manage Client Accounts: Oversee various accounts from project initiation, supporting the client through all phases of the implementation.
- Handle Risks and Escalations: Manage project risks and escalations to resolution.
- Follow Up and Resolve Issues: Provide timely follow-up and resolution of open project-related items.
- Meet Milestones and Deadlines: Ensure project task milestones and due dates are met.
- Achieve Customer Satisfaction: Strive to achieve positive customer satisfaction outcomes.
- Collaborate for Success: Work collaboratively with customers and team members to achieve desired project results.
Requirements:
- Post-secondary education or related business experience.
- PCP certification (an asset) or fundamental NPI courses.
- 2+ years of experience in payroll or a related field.
- Effective communication skills in both English and French, verbal and written.
- Proven experience working directly with clients.
- Exceptional client management and strong interpersonal abilities.
- Ability to work independently, resourceful, and a strong team player.
- Proficiency in Excel.
Preferred Qualifications:
- Skilled in organizing, scheduling, and leading effective meetings.
- Adept at multitasking, probing, analyzing, and solving problems.
- Meticulous attention to detail with strong follow-through.
- Excellent organizational, time management, and prioritization skills.
Salary Range: $60,000 - $80,000 per year, depending on experience. Estimated salary range based on industry standards for similar positions in the United States.
Work Environment: Our work environment is diverse and inclusive, and we value employees who contribute to this culture. We offer competitive compensation and benefits packages, including health insurance, 401(k) matching, and paid time off.
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