Patient Advocate Representative

6 days ago

Farmingdale, New Jersey, United States Lincare Holdings Full time

Key Responsibilities:

  • Provide outcome-based solutions for our physician referral sources and existing patient population through effective problem-solving and analytical skills.
  • Submit new orders and monitor their completion, working closely with clinical, sales, and service departments to ensure seamless coordination.
  • Prepare and analyze billing and setup paperwork for patient services, ensuring accuracy and efficiency.
  • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization.
  • Recommend potential products or services to management by collecting patient information and analyzing customer needs.
  • Actively participate in the training of new customer service and sales personnel to enhance team knowledge and performance.

Estimated Salary: $50,000 - $65,000 per year, depending on experience.

Requirements: High school diploma or GED preferred, proven work experience required, ability to learn and apply market and product information, as well as patient billing and insurance requirements.

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