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Healthcare Support Specialist

2 months ago

Chester, Virginia, United States Schweiger Dermatology Group Full time
Job Overview

Schweiger Dermatology Group stands as a premier dermatological practice in the United States, boasting a network of over 380 healthcare professionals and more than 110 locations across various states. Our services encompass medical, cosmetic, and surgical dermatology, achieving over 1.5 million patient interactions in the current year.

Our Vision: To deliver the Ultimate Patient Experience while fostering an exceptional work atmosphere for our team members.

Recognitions: We are proud to be featured in the Inc. 5000 Fastest Growing Private Companies in America for seven consecutive years and have earned the Great Place to Work certification.

What We Offer:

  • Multiple office locations to facilitate convenience for our employees.
  • A supportive work environment equipped with the necessary tools for professional growth.
  • Full-time employees (30+ hours per week) are eligible for comprehensive benefits including:
    • Medical (including TeleHealth), HSA/FSA/HRA, Dental, Vision, Life, AD&D, and Long and Short-term Disability starting from the first of the month following 30 days of employment.
    • 401K eligibility.
    • An additional personal holiday on your birthday.
  • Part-time employees (less than 30 hours) can also participate in the 401K plan.
  • Employee discounts on Schweiger Dermatology Group skincare products and cosmetic services.

Position Summary: We are seeking a Full-Time Medical Assistant (MOHs) for our Chesterfield and Glen Carbon locations. The Medical Assistant will perform a variety of medical, clinical, and administrative tasks in a healthcare environment. We welcome candidates with no prior experience but who possess a keen interest in healthcare, teamwork experience, and attention to detail, along with a flexible schedule.

Work Schedule: Full-time, 30+ hours per week, with availability required Monday through Friday during operational hours of 7:30 am to 5:30 pm. Flexibility to support team needs is essential.

Key Responsibilities:

  • Foster a professional and inviting atmosphere that enhances patient care and service quality.
  • Maintain a comprehensive understanding of all standard operating procedures and policies relevant to the clinical department.
  • Possess in-depth knowledge of clinical treatments to effectively address patient needs, including proficiency in pre-care and post-care instructions.
  • Conduct equipment checks at the start of each shift and ensure treatment rooms are properly maintained.
  • Manage inventory and supply stocking as needed.
  • Complete all required training and continuing education within designated timeframes.
  • Assist physicians during Mohs surgery, medical, cosmetic, allergy, and laser procedures, preparing and cleaning surgical/exam rooms as necessary.
  • Accurately document prescribed treatments, medications, lab requisitions, and other necessary procedures in accordance with established guidelines.
  • Handle patient payments, schedule follow-up appointments, and track inventory used during visits.
  • Learn and adhere to new workflows, including patient notifications and messaging.
  • Maintain cleanliness in the office and manage waste disposal.
  • Support front desk operations or greeting duties as required.
  • Demonstrate knowledge and application of HIPAA and OSHA compliance.
  • Perform additional tasks as assigned by supervisors when necessary.

Qualifications:

  • Prior experience in an outpatient surgical clinical setting is highly preferred.
  • Medical Assistant Certification is strongly encouraged.
  • Familiarity with EMR software and patient scheduling systems is preferred.
  • Computer proficiency, particularly with Outlook, is essential.
  • Strong communication, interpersonal, and organizational skills are required.
  • Excellent patient relations and customer service abilities are crucial.
  • Demonstrated follow-up skills and accountability are necessary.
  • Professionalism, reliability, and dedication are expected from all employees.
  • Availability to work during scheduled hours is required.
  • Knowledge of HIPAA and OSHA compliance is essential.

Equal Opportunity Employment: Schweiger Dermatology Group is an equal opportunity employer and does not discriminate in its hiring process based on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, or any other class protected by local, state, or federal law.

COVID-19 Vaccination Policy: Schweiger Dermatology Group does not mandate COVID-19 vaccination for employment consideration; however, compliance with certain state guidelines may require documentation of vaccination status.