InEight Support Specialist

3 days ago


Chester, Virginia, United States Insitiform Technologies, LLC Full time
Job Title: InEight Support Specialist

Azuria Water Solutions is seeking an experienced InEight Support Specialist to join our team.

About the Role

The InEight Support Specialist will play a pivotal role in the ongoing implementation, integration, and support of the InEight software suite. This includes acting as a subject matter expert for InEight Control and Estimate, providing project controls, productivity review, and earned value management.

Responsibilities
  • Schedule meetings and guide users through best practices
  • Respond to emails and phone calls, and provide expertise in InEight Control features and usage
  • Review integration failure emails, contact project managers and office admins, and perform journal entry corrections or assist users to perform journal entries
  • Receive requests on new users, assign role and permissions, and set up Teams training or travel for new users and provide work instructions
  • Review miscellaneous errors, collect data, and track, and organize meetings with the InEight support team and I.T.
Qualifications
  • Detailed operational and/or back-office experience with wastewater infrastructure rehab industry and associated disciplines of construction
  • Familiarity with standard accounting practices
  • Ability to view problems pragmatically and complete tasks with an eye towards sustainability and scalability
  • Ability to communicate effectively to train on a process and provide future support
What We Offer

A competitive salary with career growth opportunities and a full benefits package, including medical, dental, and vision insurance, prescription drug coverage, 401k matching, tuition assistance, overtime pay, paid time off, and more.

Azuria is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.



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