Health Educator

3 weeks ago


Los Angeles, California, United States Elevance Health Full time

About the Role:

We are seeking a skilled Health Educator to support our innovative Cancer Care solution. As a key member of our team, you will play a vital role in simplifying the complexities of cancer care for our members by connecting them to critical resources and aligning with member care providers.

Key Responsibilities:

  • Respond to inbound and outbound inquiries for disease management or medication alert programs.
  • Provide information to members eligible for disease management or medication alert programs.
  • Makes outbound attempts to program members to provide health information according to program standards.
  • Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
  • Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.
  • Assists with increasing participant's motivational level by addressing barriers and assessing needs.
  • Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
  • Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.

Requirements:

Requires BA/BS in appropriate field of specialization and minimum of 2 years of related experience in direct care health education exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background.

Preferred Skills:

Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.

Experience in a call center environment or telephonic coaching background preferred.

Certification or advanced certification and/or license appropriate to field of specialty preferred.

What We Offer:

Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Location:

California; Colorado; Nevada; Washington State


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