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Adoptions Coordinator

2 months ago

Phoenix, Arizona, United States Arizona Humane Society Full time
Job Summary

We are seeking a highly motivated and compassionate Bilingual Adoptions Specialist to join our team at the Arizona Humane Society. As a key member of our adoption team, you will play a critical role in providing exceptional customer experiences and ensuring the well-being of our shelter animals.

Key Responsibilities
  • Assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences.
  • Provide education on pet care, behavior, and medical history to adopters.
  • Ensure a seamless adoption process, from initial inquiry to post-adoption follow-up.
  • Collaborate with colleagues to achieve adoption goals and promote animal welfare.
  • Develop and maintain knowledge of animal behavior, body language, and handling techniques.
Requirements
  • Bilingual English/Spanish language proficiency.
  • High school diploma or equivalent required; prior experience in customer service or animal welfare preferred.
  • Strong interpersonal and customer service skills.
  • Able to work in a fast-paced environment and adapt to changing circumstances.
  • Flexibility to work a variety of shifts, including weekends and evenings.
Work Environment

The Arizona Humane Society is a dynamic and compassionate organization dedicated to animal welfare. Our team members enjoy a supportive and inclusive work environment, with opportunities for professional growth and development.

Benefits
  • Competitive hourly rate.
  • Medical, dental, and vision benefits.
  • 401(k) plan with employer contribution.
  • Generous paid time off program.
  • Opportunities for continuing education and professional development.
Employee Values

We are committed to upholding the values of Innovation, Compassion, and Excellence in all aspects of our work. If you share our passion for animal welfare and are dedicated to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.