Hotel Front Desk Supervisor

1 week ago


Miami Beach, Florida, United States Marriott Full time

Key Responsibilities

Our ideal candidate will have experience in managing day-to-day operations, ensuring the quality, standards, and meeting the expectations of customers on a daily basis. They will develop specific goals and plans to prioritize, organize, and accomplish their work.

The successful candidate will handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. They will strive to improve service performance, collaborate with the Front Office Manager on ways to continually improve departmental service, and communicate a clear and consistent message regarding the Front Office goals to produce desired results.



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