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Sales Operations Designate: Lead and Develop Frontline Teams

2 months ago

Auburn Washington, United States PepsiCo Full time
About the Role

PepsiCo is seeking a highly motivated and results-driven Sales Operations Designate to join our team. As a Sales Operations Designate, you will play a critical role in leading and developing frontline teams, driving business growth and excellence, and developing leadership skills.

Key Responsibilities
  • Lead and Develop Frontline Teams: Coach, develop, and influence various teams to achieve sales objectives and drive business growth.
  • Support the Leading of the Frontline: Facilitate and assist with managerial processes, including payroll, staffing, employee relations, forecasting labor, training and development, and more.
  • Understand the Business: Analyze the business and identify opportunities to improve efficiency and drive revenue growth.
  • Provide Cross-Functional Support: Collaborate with and drive each department's initiatives to achieve sales objectives and drive business growth.
  • Support District Meetings: Assist in planning and executing district meetings to achieve sales objectives and drive business growth.
  • Conduct Work-withs and Coaching Sessions: Develop and deliver training programs to frontline teams to improve service skills and efficiencies.
  • Conduct Periodic Meetings: Meet with sales representatives, merchandisers, and drivers to discuss performance and gap closure.
  • Support the Management of Multiple Priorities: Allocate resources between accounts to achieve sales objectives and drive business growth.
  • Brief the Frontline Employees: Communicate scheduling and meeting delivery goals to frontline employees.
  • Anticipate Potential Customer Issues: Apply contingency planning to avoid customer dissatisfaction.
  • Use Creativity and Entrepreneurial Mindset: Assist in growing volume and revenue to achieve Key Performance Indicators (KPIs) for the assigned area.
  • Learn the PepsiCo Selling Foundation: Use fact-based selling skills and deliver exceptional customer service.
  • Collect, Chart, and Interpret Statistical Data: Analyze data to identify trends and opportunities for improvement.
  • Activate Local and National Marketplace Initiatives: Build brand development and maximize brand performance.
What You Can Expect
  • Strong Focus on Leadership Skill Development: Receive training and development opportunities to improve leadership skills.
  • Prescriptive Rotational Onboarding Structure: Participate in a structured onboarding program to ensure a smooth transition into the role.
  • Accountability of Supporting the Frontline Associates: Be held accountable for supporting frontline associates to achieve sales objectives and drive business growth.
  • Flexibility and Autonomy to Achieve Team Goals: Work independently to achieve team goals and objectives.
  • High Visibility and Access to Senior Leadership: Have access to senior leadership and be visible to the organization.
  • Continued Investment in Cutting-Edge Mobile Technology: Utilize the latest mobile technology to drive business growth and excellence.
  • 1 on 1 Training and Development: Receive personalized training and development opportunities to improve professional management skills.
What We're Looking For
  • Desire to Lead and Develop Frontline Teams: Demonstrate a passion for leading and developing frontline teams.
  • Self-Starting Individuals: Possess the ability to work independently and take initiative.
  • Resilience and Adaptability: Demonstrate resilience and adaptability to solve problems and drive business growth.
  • Ability to Discern Priorities: Prioritize tasks and remain organized in a fast-paced environment.
  • Strong Work Ethic: Demonstrate a strong work ethic and a sense of urgency to operate successfully in a fast-paced environment.
  • Proven Leadership: Demonstrate proven leadership skills and experience.
  • Previous Selling and/or Customer Service Experience: Possess previous selling and/or customer service experience.
  • Availability to Work Flexible Schedules: Be available to work flexible schedules, including early mornings, evenings, and weekends.
  • Flexibility for Relocation: Be willing to relocate for the role.
  • Spanish Language Skills: Possess Spanish language skills (a plus).