Medical Office Coordinator

3 days ago


Southlake, Texas, United States Precision Orthopedics & Sports Medicine Full time
Job Opportunity

We are seeking a highly organized and detail-oriented Medical Front Desk Specialist to join our team at Precision Orthopedics & Sports Medicine. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our practice.

Responsibilities:

  • Greets and directs patients, ensuring a positive and welcoming experience
  • Manages patient check-in and check-out processes, including collecting co-payments and outstanding balances
  • Verifies and updates patient demographic and insurance information
  • Scans patient information into our Electronic Health Record (EHR) system
  • Obtains patient authorizations for medical records release, ensuring HIPAA compliance
  • Schedules appointments and reschedules as needed
  • Completes end-of-day tasks, including maintaining accurate collections and reporting
  • Maintains a clean and organized office environment
  • Provides exceptional customer service, anticipating and addressing patient concerns

Requirements:

  • High school diploma or equivalent required
  • At least one year of relevant experience and/or training
  • EMR experience, preferably Nextgen Office
  • Strong organizational, multi-tasking, and communication skills
  • Ability to work independently and as part of a team

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan
  • Disability and life insurance
  • Mileage reimbursement


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