Customer Engagement Representative

4 weeks ago


Grand Rapids, Michigan, United States Crunch Fitness - Fit Fusion LLC Full time
Job Description
We are seeking a highly motivated and results-driven individual to join our team as a Customer Engagement Representative. This is an exciting opportunity for someone who is passionate about building strong relationships with customers and driving business growth.

Key Responsibilities
* Develop and maintain strong relationships with members by providing exceptional customer service.* Identify opportunities to upsell and cross-sell membership benefits, resulting in increased revenue.* Provide expert advice on club services and programs, ensuring members receive the best possible experience.* Collaborate with colleagues to achieve sales and engagement targets.* Participate in community outreach initiatives that promote fitness and wellness.

Requirements
* 1 year of experience in sales or customer-facing roles preferred.* Strong communication and interpersonal skills.* Ability to work effectively in a fast-paced environment.* CPR/AED certification required within 30 days of hire.

Estimated Salary: $48,000 - $58,000 per annum, depending on location and experience.

  • Grand Rapids, Michigan, United States Fox Ford Mazda Full time

    Fox Motors is a Top 150 Dealer Group dedicated to providing exceptional customer experiences. As a Product Specialist, you'll play a key role in helping us achieve our vision of 'working together moving people throughout life.' Key responsibilities include:Developing and maintaining trust with our customers and building long-term relationships.Providing...


  • Grand Rapids, Michigan, United States Zales Full time

    Zales seeks a talented Customer Experience Representative to join our team and deliver exceptional customer service.About the PositionAs a Customer Experience Representative, you will be responsible for:Engaging customers in conversation to understand their needs and desires;Presenting merchandise and sharing detailed information regarding features and...


  • Grand Rapids, Michigan, United States Daniel Vanderlaan - State Farm Agent Full time

    Job SummaryThis Customer Service Representative role involves providing exceptional customer experiences and driving sales growth as part of our State Farm Agent team.Main ResponsibilitiesEngage with customers to understand their insurance needs and provide tailored solutions.Collaborate with the agent to set and achieve marketing goals.Identify...


  • Grand Rapids, Michigan, United States Big Lots Full time

    **About the Role:**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Big Lots. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, operating point-of-sale systems, and maintaining the front-end of the store.The ideal candidate will have...


  • Grand Rapids, Michigan, United States Carter'sOshKosh Full time

    **Join Our Team:**At Carter's, we're passionate about delivering exceptional customer experiences and making life better for families.As a Sales Associate, you'll be the first face of our brand, welcoming customers and providing assistance with our product styles, features, and benefits.You'll work in a dynamic retail environment, resolving issues and...


  • Grand Rapids, Michigan, United States Xtend Full time

    Job Title: Customer Service RepresentativeAbout Xtend:Xtend is a professional organization that provides exceptional client service while maintaining seamless relationships with our credit union partners. Our team members are committed to delivering outstanding support to our clients, and we're looking for talented individuals to join our team.Estimated...


  • Grand Rapids, Michigan, United States Carter'sOshKosh Full time

    About Our Team:Carters is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). We are committed to creating a diverse environment and are proud to be an equal opportunity employer.Job Description:We are seeking a highly skilled Customer Service Representative to join our team at Carters. As a Sales Associate, you will...


  • Grand Rapids, Michigan, United States Lakeland Monroe Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lakeland Monroe Group.The ideal candidate will possess excellent communication skills, both verbal and written, and have the ability to provide exceptional customer service. As a Customer Service Representative,...


  • Grand Rapids, Michigan, United States Modern Do it Best Hardware Full time

    Job Description:We are seeking a skilled Customer Service Representative to join our team at Modern Do it Best Hardware. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive shopping experience.Key Responsibilities:Provide excellent customer service...


  • Grand Rapids, Michigan, United States Domino's Pizza LLC Full time

    Job Description:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. This role is ideal for individuals who are passionate about providing exceptional customer service and working in a fast-paced environment.As a Customer Service Representative, you will be responsible for greeting...


  • Grand Rapids, Michigan, United States The Auto Club Group Full time

    About the RoleThe Auto Club Group is seeking a skilled Branch Customer Service Representative to join our team. As a representative, you will be the face of our branch, providing exceptional customer service and promoting ACG products and services.Key ResponsibilitiesProvide sales and support services to members, including greeting, servicing, and selling...


  • Grand Rapids, Michigan, United States SpartanNash Full time

    Job Title: Customer Service RepresentativeWe are seeking a friendly and outgoing individual to join our team as a customer service representative.About Us:SpartanNash is a leading retailer committed to delivering exceptional customer service and high-quality products.Salary:The estimated salary for this role is between $38,000 and $58,000 per year, depending...


  • Grand Rapids, Michigan, United States Morrison Industries Full time

    Customer Service RepresentativeMor-Value Parts is a leading wholesaler of parts for industrial floor care equipment, seeking a full-time Customer Service Representative. As part of our customer service team, you will handle various customer requests from basic price quotes on parts to in-depth parts lookups. We pride ourselves in fast and friendly service...


  • Grand Rapids, Michigan, United States FAS MART Full time

    Job DescriptionFAS MART is hiring a Customer Service Representative to work on our mid/second shift. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing store operations, and maintaining a clean and safe shopping environment.About the JobThis role is perfect for individuals who enjoy working in a...


  • Grand Rapids, Michigan, United States GPM Investments Full time

    Customer Service Representative Job Description:">We are seeking a highly motivated Storefront Customer Service Representative to join our team at GPM Investments. As a customer service representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store...


  • Grand Rapids, Michigan, United States Aeropostale Full time

    **Key Responsibilities:**As a Customer Experience Representative, you will play a vital role in creating a welcoming store environment, building relationships with customers, and driving sales growth through effective selling strategies.


  • Grand Rapids, Michigan, United States Bath Planet Full time

    Opportunity SummaryWe are seeking an experienced Customer Service Representative to join our team at Bath Planet. As a key member of our Call Center, you will play a vital role in delivering exceptional customer experiences and driving business growth.


  • Grand Rapids, Michigan, United States PNC Financial Services Group Full time

    Customer Focused RolePNC Financial Services Group is a leading financial institution committed to delivering exceptional customer experiences. We are seeking a highly skilled Financial Services Associate to join our Retail Banking team and contribute to our mission of providing top-notch customer service and driving business growth.Job DescriptionIn this...


  • Grand Rapids, Michigan, United States KMC Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at KMC's Engine Division in Grand Rapids, MI.As a key member of our Customer Care Department, you will be responsible for providing exceptional support to Kawasaki dealers across the country.


  • Grand Rapids, Michigan, United States SunSource Full time

    Company OverviewSunSource, a leading provider of automation components and solutions, is seeking a highly skilled Customer Service Representative to join our team. With a strong commitment to customer satisfaction and excellence in service, we strive to deliver innovative solutions that meet the evolving needs of our clients.