Chiropractic Clinic Coordinator

2 weeks ago

San Marcos, California, United States The Joint Chiropractic Full time
Job Title: Front Desk Coordinator

We are seeking a highly motivated and organized Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our staff, you will be responsible for providing exceptional patient service, managing daily clinic operations, and contributing to a positive and healthy work environment.

Responsibilities:
  • Greet patients with enthusiasm and build relationships
  • Educate patients on wellness offerings and services
  • Share personal chiropractic experience and stories
  • Offer and convert patients to the wellness plan or visit package that is best suited to their treatment plan
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Assist patients with the completion of required paperwork
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Manage daily clinic operations, including ensuring the clinic is clean and inventory is stocked
  • Manage the flow of patients through the clinic in an organized manner
  • Execute all of The Joint Chiropractic's Standard Operating Procedures
  • Provide the highest levels of customer service
  • Maintain the highest levels of professionalism and decorum at all times
  • Be a team player and contribute to a positive, healthy work environment
  • Manage clinic phone calls
Qualifications:
  • Minimum 1 year experience selling, preferably in a high-paced retail environment
  • High school diploma or equivalent (associate's degree or higher preferred)
  • Cheerful and positive attitude
  • Able to work weekends/evenings (as required)
  • Able to use office equipment, including computer, scanner, fax, and phone system
  • Proficient with Microsoft Office
  • Maintain the cleanliness of the clinic and organization of workspace
  • Dedication to high-quality service
  • Maintain a professional appearance and wear Company-approved attire
  • Confident in presenting and selling memberships and visit packages
  • Willingness to learn and grow
  • Office management or marketing experience a plus
  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds

About The Joint Chiropractic:

The Joint Chiropractic is a professional corporation that provides chiropractic services as The Joint Chiropractic clinics. We are committed to improving the quality of life through routine and affordable chiropractic care. Our mission is to positively change chiropractic care nationwide.

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