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Healthcare Receptionist

2 months ago

Charleston, West Virginia, United States Charleston ENT & Allergy Full time

Charleston ENT & Allergy is seeking dedicated and personable Front Desk Associates to join our thriving medical practice. As the initial point of contact for our patients and their families, whether in person or via phone, our Front Desk Associates foster a friendly and inviting environment while managing patient interactions with care and professionalism. These associates handle essential patient information and are responsible for accurately inputting all demographic and insurance details, processing payments, scheduling appointments, scanning records, and, most importantly, ensuring a positive patient experience.

With multiple locations in the Charleston area, flexibility to travel between offices may be required. Ideal candidates will embrace challenges and excel in dynamic situations.

Key Responsibilities:

  • Welcoming Patients and Managing Check-In/Check-Out Processes
  • Confirming Insurance Eligibility
  • Processing Payments
  • Coordinating Appointment Schedules
  • Conducting Chart Reviews
  • Performing Data Entry Tasks
  • Scanning and Organizing Medical Records
  • Handling Incoming Calls

Qualifications: Candidates should possess strong communication skills, attention to detail, and a commitment to providing exceptional patient care.