HVAC Operations Supervisor
1 week ago
HVAC Service Manager
A reputable commercial HVAC firm is on the lookout for a skilled professional to assume the role of HVAC Service Manager.
The main objective of this position is to ensure the swift resolution of system challenges to guarantee client satisfaction. The successful candidate will possess expertise in system repairs, warranty management, implementing enhancements, and guiding fellow technicians. This role may necessitate occasional after-hours work, including evenings and weekends, to fulfill client demands and uphold project profitability.
Key Responsibilities:
- Supervise a group of service technicians or operate independently to efficiently address and resolve client grievances, escalating matters to the Service Manager when necessary.
- Emphasize safety by ensuring compliance with all safety standards and protocols.
- Conduct start-up services for mechanical systems, including variable frequency drives, air handling units, fans, laboratory airflow & control systems, and humidification apparatus.
- Interpret technical documentation related to HVAC systems and offer service recommendations and corrective measures.
- Educate team members to improve their competencies and promote ongoing development.
- Collaborate with the Service Manager to perform regular performance evaluations of field technicians and set improvement objectives.
- Establish procedures to enhance troubleshooting capabilities, equipment testing techniques, and overall comfort with HVAC systems.
- Examine technical documents, electrical schematics, and system layouts to pinpoint performance concerns.
- Maintain a constructive attitude and strive to devise effective solutions to client issues.
- Work in close partnership with sales teams to ensure timely and profitable project completions.
- Exhibit strong project management and analytical abilities.
- Utilize standard HVAC tools, including gauges, meters, drills, impact drivers, saws, grinders, torches, wrenches, screwdrivers, ladders, and mobile equipment (scissor lifts, boom lifts, etc.).
- Lead by example and advocate for excellence in customer service, prioritizing safety above all.
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