General Manager

2 weeks ago


Bronx, New York, United States Elite Amenity Management Full time
Elite Amenity Management: A Leader in Luxury Amenities

At Elite Amenity Management, we are dedicated to providing exceptional amenity experiences for residential and commercial properties. We are seeking a highly motivated and hospitality-driven General Manager to join our team.

Key Responsibilities:
  • Supervise daily operations, ensuring compliance with policies and regulations.
  • Manage facility maintenance, repairs, and vendor coordination.
  • Regularly assess and improve services and operating procedures.
  • Provide a welcoming and professional experience for members, guests, and visitors.
  • Address member concerns, maintain strong relationships, and resolve issues promptly.
  • Collaborate with the assistant manager to hire and supervise a professional, efficient team.
  • Design and aid in the implementation of activities and programming, ensuring they align with Elite's standards and community preferences.
Requirements:
  • 3+ years' experience working in a supervisory or managerial role, preferably in a customer service setting.
  • Proven ability in leading and motivating a team, ensuring excellence in service and operations.
  • Excellent understanding of organizational effectiveness and operations management.
  • Strong organizational skills with the ability to effectively communicate with all levels of the organization.
  • Bachelor's degree in business management or other related area.
  • Knowledge of Department of Health regulations.
What We Offer:
  • $80,000 annually
  • Accrued PTO and paid sick days for eligible employees.
  • Competitive health insurance package.
  • 401(k) with matching contribution for eligible employees.

Elite Amenity Management is an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.



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