Store Manager

2 weeks ago


Bronx, New York, United States LJ People Ltd - New York Full time
Job Title: Store Manager

We are seeking a highly skilled and experienced Store Manager to lead our Bakery and Coffee Shop in Madison Avenue, NYC. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring exceptional customer service, maintaining a high standard of cleanliness and organization, and driving revenue growth.

Key Responsibilities:
  • Oversee daily operations, staff scheduling, inventory, and financial tracking.
  • Ensure compliance with health, safety, labor regulations, and company policies.
  • Maintain a high standard of cleanliness and organization in both service and back-of-house areas.
  • Drive revenue and control costs by analyzing P&L statements, managing labor, inventory, and food costs.
  • Handle guest and employee concerns with prompt and effective resolutions.
  • Coordinate closely with Executive Pastry Chef and Head Baker to address special orders and requests.
  • Train staff on SOPs, menu items, and customer service standards.
  • Monitor and manage inventory, adjust par levels, and place replenishment orders as needed.
  • Lead team meetings, promote a positive work environment, and address performance through coaching and feedback.
Requirements:
  • 3+ years of experience overseeing food & beverage operations in a retail/hospitality setting. Coffee Shop/Bakery preferred.
  • Strong understanding of P&L management, labor costing, and inventory control.
  • Proven ability to lead a team, develop training materials, and enforce operational standards.
  • Detail-oriented with excellent problem-solving and decision-making skills.
  • Strong knowledge of food safety, hygiene protocols, and operational compliance.
  • Proficient in Microsoft Office, POS systems, and other business software.
  • NYC Food Protection Certificate required.
  • Flexible with working hours, including early mornings, evenings, weekends, and holidays.
  • Ability to lift up to 50 lbs and stand for extended periods of time.
Benefits:

Comprehensive health benefits (medical, dental, vision), generous paid time off, 401k with company match, pre-tax commuter benefits, staff meals, uniform & dry cleaning, and discounts on retail, restaurants, and activities.


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