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Produce Sales Associate

2 months ago

Centreville, Maryland, United States Food Lion Full time

Job Summary

We are seeking a highly motivated and customer-focused Produce Sales Associate to join our team at Food Lion. As a key member of our grocery department, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our produce department meets the highest standards of quality and freshness.

Key Responsibilities

  • Customer Service
    • Provide fast, friendly, and accurate customer service to create a positive shopping experience
    • Courteously and helpfully interact with other associates and customers
  • Produce Department Operations
    • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practices
    • Unload trucks for the produce department and ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines
    • Understand and use company tools such as the average cost inventory system (ACIS) and ordering (CAO)
  • Food Safety and Workplace Safety
    • Understand and follow Food Safety and Workplace Safety guidelines and procedures
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Other Responsibilities
    • Ensure compliance with local, state, and federal regulations
    • Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code
    • Successfully complete Computer-Based Training (CBT), Training Packet, and Training Aid courses
    • Perform all other duties as assigned

Requirements

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time