Program Manager Lead

4 weeks ago

San Antonio, Texas, United States USAA Full time

USAA is seeking a highly skilled Program Manager Lead to join our team.

This role will lead the management, execution, and delivery of large-scale programs consisting of multiple projects (multi-year, large cost, and scope, etc.).

The ideal candidate will have experience defining a new program and/or managing large-scale projects, with a proven track record of using Waterfall or Agile methodologies to execute on program strategies and deliver complex work efforts.

Key responsibilities will include:

  • Developing multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value wherever possible.
  • Preparing reports that provide stakeholders and management with status updates to include identifying risks or issues.
  • Assisting in the development of performance metrics, dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful execution.
  • Directing analyses, root cause identification and development and recommendation of key work products.
  • Driving the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
  • Ensuring risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

The successful candidate will have a Bachelor's degree and 8 years of project and/or program management experience, with a strong understanding of program management methodology and techniques, program performance evaluation and change management principles/methodologies.

Additionally, the ideal candidate will have experience leading and executing Risk and Controls self-assessments (RCSAs), with responsibilities including applying expertise to create high-quality deliverables, active stakeholder engagement/management and reporting.

USAA offers a competitive salary range based on experience and market data, as well as a comprehensive benefits package, including comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

At USAA, we value our employees and strive to create a work environment that is inclusive, supportive, and empowering.

We are an EEO/AA Employer and welcome applications from diverse candidates.

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