Client Support Specialist

2 weeks ago


Lawrence, Kansas, United States Richmond Pediatrics Full time

Customer Service Representative

Customer service representatives play a crucial role in assisting clients through various communication methods including telephone, electronic mail, and live chat. They manage client inquiries, facilitate order processing, handle returns, and provide detailed information regarding products and services offered.

Core Responsibilities:

  • Address client inquiries and issues
  • Document client interactions
  • Process transactions and payments
  • Update and maintain client accounts
  • Direct clients to relevant resources as necessary
  • Manage returns and resolve complaints

Compensation Overview:

The typical compensation for a customer service representative in the United States is approximately $13.86 per hour, with potential additional earnings through bonuses and commissions.

Employee Benefits:

Common benefits for customer service representatives may include options for remote work, tuition assistance, 401(k) matching, and flexible scheduling.

Company Profile:

Richmond Pediatrics prioritizes client satisfaction and is dedicated to delivering outstanding service to all customers. Our team of committed customer service representatives is essential in providing exceptional support to our clientele.



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