Medical Office Coordinator
3 weeks ago
Job Summary
The Medical Office Coordinator will provide exceptional customer service to patients and visitors, ensuring a positive experience at the North Side Christian Health Center. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet all incoming patients/visitors and manage the patient check-in process.
- Verify patient medical insurance prior to appointment and update patient demographics and medical insurance information in eCW.
- Determine sliding scale fee amount for uninsured patients and enter data into patient profile and UDS screen.
- Manage no-show patients by rescheduling their missed appointments and maintain patient engagement through Patient Satisfaction Surveys and patient portal enrollment.
- Collect co-pays/payments on accounts and perform daily cash reconciliation.
Requirements:
- 1-2 years of previous experience in a medical clerical role, including data entry.
- Proficiency in Windows Excel, Microsoft Word, and EMR software.
- Basic computer skills and knowledge of electronic medical records.
- Act 33 with renewal, Act 34 with renewal, and Act 73 FBI Clearance with renewal.
- Proof of COVID-19 vaccination and annual influenza vaccine.
Estimated Salary: $35,000 - $45,000 per year
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