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Quality Assurance Specialist
2 months ago
Shift: Day - 6:00am to 2:30pm (Occasional Overtime)
Compensation: $22.20/hr.-$27.75/hr., based on experience
About Us:
Ditch Witch, a proud division of The Toro Company, is a pioneer in the underground utility construction sector. We design, manufacture, and market an extensive range of equipment including directional drills, vacuum excavators, trenchers, mini-skid steers, and performance parts, supported by a global dealer network.
Employee Benefits:
At Ditch Witch, we prioritize our employees' well-being and satisfaction. Alongside a competitive salary, we offer a comprehensive medical/dental/vision plan, 401k, and various additional benefits. Our Perry, OK location also provides unique perks such as:
Casual Dress Code - We believe comfort enhances productivity, encouraging employees to embrace a relaxed, office-plant blended atmosphere.
Wellness Programs - We offer a range of resources focusing on physical, mental, and financial health for all full-time employees.
Community Engagement - The Toro Company supports employees with 20 hours of paid volunteer time to contribute to their communities.
Career Development - We are committed to fostering career growth through tuition reimbursement, opportunities for advancement, and new role exploration.
Role Overview:
As a Quality Assurance Specialist at Ditch Witch, you will play a crucial role in managing the quality system for our products. You will collaborate with colleagues on quality initiatives, training, and product evaluations.
Key Responsibilities:
- Analyze and interpret data from various sources, including manuals, drawings, and engineering specifications.
- Document and investigate complaints from different departments within the organization.
- Review machine prints, welding prints, and schematics to address quality-related issues.
- Initiate corrective and preventative actions as necessary.
- Conduct inspections of equipment, purchased components, and returned defective parts.
- Facilitate the resolution of out-of-specification materials by liaising with relevant departments.
- Assist in verifying new and existing products, which may involve supplier and dealership visits.
- Coordinate problem-solving efforts to identify and eliminate root causes of non-conformances.
- Develop and deliver training on quality matters in collaboration with various teams.
- Research, draft, and edit business documents such as change requests and procedures.
- Organize and maintain electronic files related to product documentation.
- Perform additional duties as assigned.
Qualifications:
- High school diploma or equivalent, with a minimum of 4 years of relevant experience.
- Advanced mechanical, electrical, and hydraulic skills are essential.
- Proficient in quality standards, concepts, and procedures.
- Strong verbal and written communication abilities.
- Capable of conducting technical research using available resources.
- Excellent computer skills, including proficiency in SAP and MS Office applications.
- Demonstrated writing skills, including research, organization, and editing.
- A solid work history reflecting self-motivation, productivity, and reliability.
- ASQ Quality Technician certification or higher is required, or a lesser ASQ certification with a commitment to obtain the ASQ Quality Technician certification within six months.
- Experience collaborating with external suppliers on processes such as corrective actions and audits is necessary.
Work Environment:
- Regular use of a personal computer.
- Office environment with periodic visits to the shop and outdoor work.
- Ability to adapt to rapidly changing workloads and priorities.
- Common work weeks may extend up to 50 hours.
- Occasional travel to suppliers may be required, estimated not to exceed 25%.
We are an Equal Opportunity Employer and welcome qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.
