Quality Assurance Manager
1 week ago
The Quality Assurance Manager is a key leadership position within The Toro Company, responsible for driving continuous improvement and ensuring the highest quality standards across all product lines. This role reports directly to the Construction Region Sr. Quality Manager and provides leadership and direction for the Quality Assurance department.
Key Responsibilities- Lead Continuous Improvement Efforts: Establish and deliver on projects that drive variation and cost out of our product line, utilizing structured problem-solving methodologies and data from quality audits, equipment pre-delivery inspection forms, and reject ticket information.
- Maintain Quality System Certification: Ensure the Ditch Witch ISO9001 Quality System Certification is maintained in good standing, and serve as the first point of contact for any quality-related matters.
- Staffing and Performance Management: Determine staffing requirements, report to management on the needs and results of the quality department, and manage personnel to ensure functional capabilities are appropriate and satisfied.
- Quality System Performance Evaluation: Evaluate quality system performance, recommend changes as necessary to support management requirements, and champion structured problem solving on the factory floor.
- Continuous Improvement and Coaching: Support the Continuous Improvement efforts to ensure continuing quality improvement across all product lines, mentor and coach department employees to assist them in becoming more valuable and productive.
- Education: Bachelor of Science degree in Engineering, Management, Business, or Industrial Engineering preferred or demonstrated equivalent experience.
- Experience: 5-7 years of diverse background in quality systems and manufacturing of products, with a minimum of 5 years of experience in a leadership role preferably in a similar industry.
- Skills and Knowledge: Working knowledge of ISO quality systems with lead auditor certification preferred, 8-Step Problem Solving, team facilitation, and Lean Office and manufacturing methodologies, and SAP business systems.
- Personal Qualities: Strong communication, negotiation, motivation, organizational skills, coaching, leading, relating to people, and a positive can-do attitude.
The Toro Company is a leading manufacturer of underground pipe and cable products, committed to fostering a secure and trustworthy recruitment process for our applicants. We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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