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Quality Assurance Manager

4 months ago

Perry, United States The Toro Company Full time

Who Are We? 

At Ditch Witch in Perry Oklahoma we pride ourselves on being the leading manufacturer in the underground pipe and cable market. Our plant in Perry stands out because it's a place for people to learn and thrive. We enjoy coming to work because our plant is our community, we see our teammates not only as co-workers but as neighbors and family members. All of our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building communities, cities, and the world.  We invite you to apply and join a team of highly skilled, and highly passionate people. 

The Quality Assurance Manager reports directly to the Construction Region Sr. Quality Manager, with dotted line communication to the Ditch Witch Director of Operations, and provides leadership and direction for the Quality Assurance department. This includes determining actions that support the overall requirements for quality from top management and implementing programs that provide the best quality product in our industry. The Quality Assurance Manager is on the front line of our continuous improvement efforts and must establish and deliver on projects that drive variation and cost out of our product line. 

What Will You Do? 

  • Utilize the expertise from the department to attack chronic problems on the factory floor using structured problem-solving methodologies. 

  • First person of contact for the Ditch Witch ISO9001 Quality System Certification and must maintain the certification in good standing. 

  • Determine the appropriate staffing requirements and report to management on the needs and results of the quality department.

  • Evaluate quality system performance and recommend changes as necessary to support management requirements.

  • Champion structured problem solving on the factory floor using data from quality audits, equipment pre-delivery inspection forms, and reject ticket information.

  • Manage personnel in the department to ensure functional capabilities are appropriate and satisfied.

  • Support the Continuous Improvement efforts to ensure continuing quality improvement across all product lines.

  • Mentor and coach department employees to assist them in becoming more valuable and productive.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

What Do You Need?  

To be considered for this role, an individual should meet the following minimal requirements:  

  • Bachelor of Science degree in Engineering, Management, Business, or Industrial Engineering preferred or demonstrated equivalent experience.

  • 5-7 years of diverse background in quality systems and manufacturing of products.

  • Minimum 5 years of experience in a leadership role preferably in a similar industry.

  • Working knowledge of ISO quality systems with lead auditor certification preferred.

  • Demonstrate appropriate knowledge and ability in 8-Step Problem Solving, team facilitation, and Lean Office and manufacturing methodologies.

  • Have appropriate working knowledge (or willingness and ability to learn) of SAP business systems.

  • Be strong in communication, negotiation, motivation, organizational skills, coaching, leading, relating to people, and have a positive “can do” attitude.

  • Demonstrate a thorough understanding of Lean principles with 3+ years of experience leading continuous improvement initiatives.

What Can We Give You?     

At Ditch Witch, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – Ditch Witch offers employees at our Perry, OK location a variety of perks, including:  

Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment. 

Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee. 

Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples.  

Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app. 

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.   

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.