Administrative Support Specialist

5 days ago

Columbus, Ohio, United States ACCEL Schools Full time
Overview

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States.

About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to manage all office functions and act as the first point of contact for students, parents, and the general public in Columbus, Ohio.

Job Description

The Administrative Support Specialist reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations.

Main Responsibilities:
  • Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
  • Manage school-wide phone, email, and in-person communications including:
    • Answer phones and direct visitors and students arriving at the office.
    • Implement registration, badging, and visiting procedures for parents and guests.
    • Help create and distribute school newsletters, surveys, and other notifications.
    • Assist with school events such as Parent Orientation, Open House, school outings, and field trips.
    • Ensure a clean and welcoming environment is maintained.
  • Support student enrollment goal and retention processes including:
    • Participate in information sessions and conduct tours and student/parent orientations.
    • Produce welcome packets and mailers.
    • Input student and staff data into the appropriate systems.
    • Request and obtain records for newly enrolled students.
  • Achieve compliance with all federal, state, local, and school student record-keeping requirements such as:
    • Ensuring 100% on-time and complete daily attendance submissions.
    • Completing all required steps of the truancy process.
    • Processing student withdrawals.
    • Preparing and maintaining transcripts.
    • Fulfilling records requests within policy guidelines.
    • Establishing and maintaining student cumulative files and other records securely and confidentially per federal, state, and local regulations.
    • Participating in annual student record audits.
  • Perform administrative support functions such as:
    • Preparing reports and filing.
    • Processing incoming and outgoing mail and packages.
    • Coordinating meetings and events.
    • Maintaining calendars.
    • Maintaining appropriate levels of office supplies and other material inventory.
    • Logging and reporting issues pertaining to office equipment, technology, custodial, and facilities.
  • Maintain up-to-date transportation logs and coordinate with transportation officer and vendor as needed.
  • Maintain meal count lists and communicate monthly food calendars.
  • Ensure timely and accurate completion of human resource processes including:
    • I-9 verification for new hires.
    • Weekly time & attendance submissions for 100% of staff.
    • Offboarding.
  • Actively participate in school staff meetings, committee meetings, and professional development events.
  • Perform other duties as assigned.
Requirements

To be successful in this role, you will need:

  • Associate's degree; Bachelor's degree preferred.
  • Minimum two (2) years' office management experience.
  • High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint).
  • Experience learning and mastering new computer programs.
  • High-quality written and verbal communication skills.
  • Excellent organization and time management skills.
  • Ability to work independently and contribute to a team.
  • Professional, punctual, and self-motivated.
  • Understanding and ability to manage confidential information.
  • Ability to lift 25 lbs.
  • Ability to pass federal and state criminal background checks (FBI/BCI).
  • Experience working in an education setting preferred.
Benefits

We offer a comprehensive benefits package that includes:

  • Paid time off.
  • Retirement contributions.
  • Optional Basic Life and AD&D insurance.
  • Voluntary life insurance (employee, spouse, child).
  • Discounted childcare at Early Learning Academies locations.
Equal Employment Opportunity

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

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