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Maintenance Operations Manager
2 months ago
We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Retirement Housing Foundation. The successful candidate will be responsible for overseeing the maintenance and repair of our facilities, ensuring that all work is completed to a high standard and in a timely manner.
Key Responsibilities- Leadership and Supervision
- Supervise and train maintenance staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Make recommendations to the Building Manager on hiring, termination, and annual evaluations of employees within the department.
- Maintenance and Repair
- Have a working knowledge of electrical, low-voltage systems, and operational troubleshooting in HVAC and mechanical systems, fire control panel, speaker systems, chillers, boilers, and emergency procedures.
- Have working knowledge of plumbing, including soldering pipes.
- Weekly generator testing and record keeping.
- Maintain a preventative maintenance program, drafting specifications for major repairs and/or replacements.
- Maintain accurate work order and inventory records.
- Responsible for orders, stocking, and replenishing supplies.
- Provide tools and equipment needed to perform required maintenance.
- Facilities Management
- Schedule and assign duties; inspect work and investigate complaints regarding janitorial/maintenance services. Take corrective action.
- Resolve issues that arise in order to keep both building maintenance activities running smoothly or take care of any repairs needed on-site if there's an emergency.
- Schedule annual unit inspections as well as annual pest control of all units and common areas, and maintain records of such.
- Schedule rotating on-call maintenance staff for after-hour emergencies.
- Develop maintenance procedures and schedules for staff.
- Ensure maintenance and repair work is completed correctly and in a timely manner.
- Perform a walk-through of the facility on a daily basis, to determine what maintenance is required and to ascertain possible liabilities at any location of the facility.
- Administrative and Reporting
- Assist with department budget estimates and costs of specific repair projects.
- Ensure all employees comply with all safety rules, including wearing proper personal protective equipment (PPE), conduct monthly safety trainings and maintain records.
- Respond in writing to annual Management reviews related to unit inspections and common area inspections performed by HUD and other reporting agencies.
- Ensure the Building Emergency plans are up-to-date.
- Attend regularly scheduled department head meetings.
- Schedule vendors for unit repairs, bathtub re-glaze, flooring, and/or other unit modifications related to approved Reasonable accommodation requests.
- Monitor vendor performance and address concerns regarding performance.
- Conduct move-out inspections and begin the scheduling of vacancy turnover.
- Ensure staff uniforms are updated and provided per contract.
- Requirements
- Proven experience as a maintenance supervisor or similar role.
- Knowledge of a high-rise residential environment (12-story building).
- Strong technical knowledge of all building systems (electrical, heating, plumbing, etc.).
- Knowledge of health & safety practices and regulations.
- Understanding of budgeting and performance management.
- Excellent planning and leadership abilities.
- An eye for detail.
- Skill in working well with an elderly population, including persons with disabilities.
- Knowledge of RealPage mobile Facilities.
- Knowledge of the Uniform Physical Condition Standards (UPCS) used by HUD REAC/ NSPIRE.
- Excellent communication and interpersonal skills.
- High school diploma; degree from a vocational school is a plus.
- Professional certificates such as HVAC, CMRP, etc.
