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    Job Summary: As a Houseperson at Hilton Hotels & Resorts, you will be responsible for maintaining the cleanliness and organization of designated areas of the hotel. This includes responding to guest requests and contributing to the hotel's efforts to deliver exceptional guest service and financial profitability.Key Responsibilities:Clean and maintain...

Housekeeping Houseperson

2 months ago

Vancouver, United States Hilton Vancouver Washington Full time
Description

Come join our team at this amazing property, centrally located in the heart of downtown Vancouver with easy access to Portland International Airport.  Featuring 226 rooms, the hotel is within walking distance to the gorgeous waterfront as well as to local bustling attractions such as the Vancouver Farmers Market (directly across the street from the hotel).

Be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program. In addition, the property offers meals while on shift, access to parking, and uniforms.  

The ideal candidate for this position will have prior cleaning experience, at least 6 months of customer service experience, effective communication skills via radio, and open availability for a flexible schedule.

Hourly rate is $19.78-$19.78 (based on applicable and specialized experience and location).

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Empty Room Attendant carts of soiled linen and trash. Assist Room Attendants with stripping bedding. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.  Deliver items to guest room upon request.  Assist in picking up dirty glasses and delivering clean glasses. Clean and remove spots from corridor walls and doors.  Polish and clean mirrors, room numbers on guest room doors, and elevator doors. Greet guests in a friendly manner. Report maintenance deficiencies and items in need of repair. Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Medical Insurance Coverage – for you and your family. Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) – you can accrue up to 168 hours of PTO in your first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay

Other Compensation

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Employee referral program – refer someone for employment, receive $400 after they complete 60 days of employment Complimentary meal in the cafeteria while on shift Complimentary parking

Source: Hospitality Online