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District Operations Manager

2 months ago

Evanston, Illinois, United States Newcoast Real Estate Full time
Job Title: District Manager of Self Storage OperationsCompany: Newcoast Real Estate

Newcoast Real Estate is a leading commercial real estate investment and management company focused on emerging markets, including self-storage, veterinary real estate, and other assets across the United States.

The company was founded by two seasoned real estate professionals with over 30 years of experience in debt and equity investing, providing a strong foundation for growth and success.

Job Summary

This is a full-time role for a District Manager of Self Storage Operations at Newcoast Real Estate. The ideal candidate will be flexible in traveling to sites on an as-needed basis and working in an office setting.

Key Responsibilities:
  • Oversee day-to-day property operations to ensure exceptional customer service and maximize profitability.
  • Recruit, motivate, and manage property management teams to drive results and improve the customer experience.
  • Budget asset-level revenue and expenses to optimize financial performance.
  • Address customer inquiries and concerns promptly in a professional manner.
  • Stay ahead of emerging technology trends to identify opportunities to improve operations and customer satisfaction.
  • Enforce company policies and procedures to maintain a high level of quality and consistency.
Requirements:
  • Mid to senior-level experience managing self-storage assets and teams.
  • Strong communication and interpersonal skills to build effective relationships with customers and team members.
  • Analytical skills to drive data-driven decision-making and optimize operations.
  • Customer service excellence to deliver exceptional experiences.
  • Proven track record in successfully managing self-storage or related facilities.
  • Bachelor's degree in Business Administration or related field experience.
  • Experience in the real estate industry is a plus.
  • Desire to work in an entrepreneurial environment with a focus on growth and innovation.